![]() If a DNS server doesn't provide the phone with the address in 2 seconds, this error will pop-up and the phone wouldn't work properly. When a Polycom phone is trying to reach out to the Intermedia server to receive registration, the phone is asking a certain DNS server for its address. Common Causes DNS servers taking too long to forward Polycom's phones DNS lookup requests However, the phone(s) cannot reach our registration servers, usually due to a DNS timeout or other LAN-related issue. The phone(s) do have an IP address, which means they are wired correctly. The older firmware 4.0.1.xxxx only showed URL Calling Is Disabled.This error message is what Polycom phones show when they have firmware 4.Triangle with an Exclamation Point on the screen error indicates the same underlying issues that cause URL Calling is Disabled.
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